Privacy Policy
Effective Date: September 2025
Last Updated: September 2025
Opulence Hair & Nails Studio is committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book an appointment, or engage with our services.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Full name, phone number, email address, appointment preferences
-
Booking Information: Date/time of service, technician requested, services selected
-
Device & Usage Data: IP address, browser type, device info (via website analytics)
-
Payment Information: Only processed securely through our third-party payment providers. We do not store card details.
2. How We Use Your Information
Your information is used to:
-
Confirm and manage your appointments
-
Send reminders or updates related to your services
-
Respond to inquiries or customer support requests
-
Improve our website functionality and user experience
-
Send occasional promotional offers (only if you opt in)
3. Booking & Third-Party Platforms
We use trusted third-party tools like Setmore and Wix to manage appointments and client communication. These platforms may collect and process data in accordance with their own privacy policies.
We ensure that all tools used are secure and compliant with industry standards for data protection.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and by using our services, you acknowledge and accept this risk.
5. Your Rights
You may:
-
Request to update or correct your personal information
-
Ask to be removed from promotional communications
-
Inquire about what data we hold about you
To do so, please contact us at: info@opulence.ky
6. Cookies & Analytics
Our website may use cookies or similar technologies to understand how visitors use our site. This helps us improve design and functionality. You can adjust your cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated date above.
8. Contact Us
If you have any questions about this policy or how we handle your information, please contact:
Opulence Hair & Nails Studio
George Town, Grand Cayman